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CONSULTANT DEVELOPMENT PROGRAMME (CDP)
After four weeks in your role with on-the-job training, coaching and digital learning support you will be prepared for our blended training course CDP1. Facilitated by operational managers and directors you will benefit from first-hand experience and expertise as you master key recruitment and sales skills and understand how to work with our customers.
Six months later, CDP2 builds on the skills and techniques already learned with a further focus on how to add value to our customers and develop powerful questioning skills to identify the right solutions. You will further extend your toolkit to build deep rapport with clients and candidates and generate a broad range of business opportunities.
Two years into your career with us you may receive an invitation from your MD to attend CDP3. It’s what makes our most successful consultants even more successful. It’s our equivalent of ‘Fight Club’ and… you’re right… the first rule of CDP3 is – we don’t talk about CDP3!
MANAGEMENT DEVELOPMENT PROGRAMME (MDP)
Managing, leading and coaching others is key to the success of our people and our business. Our modular MDP is designed to support you from the point you transition into a management role, on promotion and then when you are a more experienced manager and want to further evolve your skills and expertise.
Starts the programme ‘pre-management’, giving an insight into the manager’s role and helping the transition when promotion comes. The course covers a range of topics including understanding the scope of the manager role, how to build a business, driving performance, basic coaching skills and time management.
Both trainers were excellent and really understand the detail of what our roles entail, and the challenges that it throws up - they can always really relate to the scenarios us trainees bring up.
The first course after promotion consists of 5 individual days, devoted to driving business performance through people. Topics include sourcing and hiring potential recruitment consultants, how to conduct effective reviews and appraisals, setting a vision to engender high levels of engagement and understanding the importance of diversity and inclusion. The last day involves a personality profiling assessment to help raise self-awareness in terms of your preferred communication and leadership style.
I would have thought at some point the learning curve would slow and we would get less from 'classroom' courses and learning would become more situational - I am completely wrong. We are very lucky to have such an amazing resource in this company.
Designed specifically for managers with over two years’ management experience, this course further develops and challenges existing skills, looking at different approaches. It studies how to grow existing markets and develop new ones, along with people challenges such as identifying and understanding individual motivators and helping to overcome performance plateaus.
I was very impressed with the relevance of the content and how easy it is to put into practice. Great for managers who are looking to grow in their own role and empower their teams.
Our training and development programme doesn’t stop when you reach director level. At this level we focus on communication, building trust, motivation and effective relationships, as well as continuing to develop commercial and business skills. A 360 degree feedback process based on our leadership behaviours leads to a personal development plan and an increased awareness of natural strengths.