Tenancy Sustainment Job Coach

London Permanent £26,000 - £27,700
  • Working for a leading housing association
  • An exciting opportunity to develop and excel as a Tenancy Sustainment Job Coach

About Our Client

A rapidly growing and exciting Housing Association are looking for a Tenancy Sustainment Job Coach to join their London office.

Job Description

The Tenancy Sustainment Job Coach key responsibilities will include:

  • Work with pre-tenancy, house with support and existing customers.
  • Provide coaching across a whole range of complex issues.
  • Support and assist tenants with applications for welfare benefits and appeals.
  • Complete initial assessments, agree on action plans and complete regular reviews.
  • To develop and maintain positive working relations with customers.
  • Work in a Hybrid pattern

The Successful Applicant

The successful Tenancy sustainment job coach will have:

  • Prior experience in managing a caseload and managing the customer's journey.
  • Excellent communication skills, written and verbal, with previous business letter writing experience.
  • Proven track record of excellent customer service.
  • Ability to write clear and concise case records

What's on Offer

An exciting opportunity to work as a Tenancy Sustainment Job Coach at a rapidly growing Housing Association in London.

Marcus Cornelius
Quote job ref
Phone number
+44 207 269 2291

Job summary

Public Sector
Sub Sector
Social Housing
Contract type
Consultant name
Marcus Cornelius
Consultant phone
+44 207 269 2291
Job reference