Temporary Customer Service Advisor

Stoke on Trent Temporary £12 - £12 per hour
  • Great opportunity to work for a reputable business.
  • Great working patterns and pay rate.

About Our Client

Our client is a leader in gases, technologies and services for Industry and Health and they are looking for an experienced Temporary Customer Service Advisor to join their Stoke-on-Trent team on a 3 month basis!

Job Description

As a Temporary Customer Service Advisor you will:

  • Handle requests from customers and business partners in a multi channel contact centre environment. Includes orders, queries and internal communication with sales teams
  • Develops and maintains knowledge of products, services and systems as required
  • Develops strong long term relationships with customers to fully understand their needs
  • Provides rapid resolution of issues and assesses when a contact requires escalation or referral to an expert
  • Manages work within KPI / target framework to optimise customer experience and productivity



The Successful Applicant

To be successful in this role:

  • Be immediately available
  • Ability to work under pressure in target driven environment
  • Willingness to learn about industry, products, customer and business partner requirements
  • Enthusiastic
  • Customer centric attitude
  • Customer services and / or sales in a contact centre environment is a must

What's on Offer

In return, our client can offer:

  • Competitive pay
  • Great working patterns
  • Free on-site-parking
  • Possibility of being made permanent
  • Perks at work
  • Mental health well-being ambassador support
Contact
Lee Mcerlean
Quote job ref
JN-112023-6239052
Phone number
+44 161 829 0398

Job summary

Job function
Sub Sector
Sector
Industrial / Manufacturing
Location
Stoke on Trent
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-112023-6239052