Telesales exec

Bolton Permanent £27,000 - £27,000 per year
  • Immediate start with hybrid working
  • Bonus scheme of upto £37,500

About Our Client

The client we represent is a well-known entity in the FMCG industry. Providing fulfilment services for business & personal needs, the client operates on a national scale & is looking to upscale their operations into this year.

Job Description

Key responsibilities consist of:

  • Full process account management duties.
  • Initiate outbound sales calls to businesses to promote company services.
  • Build and maintain strong customer relationships.
  • Work towards sales targets and KPIs.
  • Provide excellent customer service at all times.
  • Evaluate potential leads, identify key decision-makers within the prospect's organisation.
  • Keep pertinent data updated according to agreed-upon call, contact, and quality targets each day.
  • Minute logging.
  • Quantify and achieve a minimum number of meetings daily.
  • Act on decision-maker activities and incoming prospect/lead sheets to secure appointments and drive sales.
  • When necessary, discover leads and conduct pre-qualification.
  • Professional in a business-like manner, aiding account managers in compiling campaign data for reporting purposes.
  • Update and maintain customer records in the company database.
  • Contribute to team sales strategy discussions.
  • Handle customer queries and complaints professionally.
  • Participate in ongoing training and development initiatives.

The Successful Applicant

A successful Telesales representative should have:

  • A strong motivation for sales.
  • Business orientated and independent.
  • Excellent verbal communication skills.
  • Prior experience in a relative field of logistics or delivery.
  • A customer-focused approach.
  • Proficiency in using database software.
  • Ability to work well in fast-paced high-volume environment.
  • Ability to work well in a team.
  • Strong problem-solving skills.

What's on Offer

  • Salary from £26,000
  • 40% annual bonus upto £37,500
  • Hybrid working
  • Enhanced annual leave scheme
  • Life assurance & insurance
  • Permanent full-time opportunity
  • Internal progression
  • Annual salary review
Callum Crawford
Quote job ref
Phone number
+44 7890959671

Job summary

Job function
Business Support
Sub Sector
Customer Services
Transport & Distribution
Contract type
Consultant name
Callum Crawford
Consultant phone
+44 7890959671
Job reference