Sales Operations Administrator
Sales Operations Administrator for a large credit rating agency
Permanent position with exciting progressional opportunities
About Our Client
The client is an industry leading provider of creidt, debt market and macro intelligence solutions and the primary distributor of the clients content. The Sales Operations Administrator sits within the Global Content Operations team of this client which is the fastest growing area of the business.
The core duties of the Sales Operations Administrator are:
Champion of order processing according to internal services standards, company policies and procedures.
Salesforce (CRM) and ecommerce platform data management.
Liaising with Sales teams globally to collate status of contracts within a specific timescale
Efficient query management by email and telephone
Fulfil vendor registration requests
Proactively log, escalate and follow up on issues with customer service and internal systems.
Data retrieval, analysis and presentation.
General office admin duties including scanning and filing of contracts
Complete all tasks and duties in an efficient and timely manner.
Participate in internal projects impacting the Sales Operations Team (as and when required).
The Successful Applicant
Must be numeric, highly organized and have a strong attention to detail.
Knowledge in MS applications, Word, Excel & Outlook.
Experience of using an e-commerce platform and Salesforce (CRM) an advantage-especially if done within Financial Services
Experience of using SAP and or other advanced finance systems an advantage.
Confident and enthusiastic team player.
Self-motivated who can work independently
Proactive with a can-do attitude.
Thrives on a fast-moving, demanding environment and challenges.
Ability to develop productive and mutually beneficial relationships with other teams across the business.
Passionate about providing first class Customer Service
Technically savvy with understanding of key processes and communication feeds between systems.
Proficient user of customer database for management of queries, orders, payment and fulfilment.
Ability to multi-task without compromising on quality of tasks produced and to meet simultaneous deadlines.
Reliable and flexible to meet business needs and objectives.
What's on Offer
A competitive salary with full benefits package (£28,000-£32,000)
Scope for progressional opportunities in Financial Services within the City of London