IT System and Support Analyst

Southampton Permanent £25,000 - £30,000
  • My Southampton client is looking for an IT System and Support Analyst.
  • Excellent salary and benefits package to the successful candidate.

About Our Client

My client is a large business based in Southampton.

Job Description

  • Provides 1st and 2nd Line End User Support
  • Performs analysis, diagnosis and resolution of support incidents
  • Administer the help desk process and systems
  • Sets up new users and decommissions leavers (End User Hardware and Access to Applications)
  • Manage end user hardware including telephones, mobile phones, tablets, laptop and desktop computers
  • Support Operating System (Currently Windows 10)
  • Conduct remote device management
  • Manage Active Directory (Creations, Deletions, Passwords and Group Maintenance)
  • Maintain accurate software and hardware asset records

The Successful Applicant

  • Passion and understanding of the IT and Technology landscape
  • Good written and spoken English communication skills including an ability to articulate technical subjects to non-technical users
  • Fast learner with the ability to work on their own as well as part of a team
  • Excellent customer service skills
  • A problem solver
  • Driven and Self-Motivated with a focus on ensuring our business operates efficiently and effectively
  • Demonstrate an organised approach to their work

What's on Offer

An excellent salary and benefits package, including bonus/pension, is available to the successful candidate.

James Carman
Quote job ref
Phone number
+44 2380 682 200

Job summary

Sub Sector
IT Support
Energy & Natural Resources
Contract type
Consultant name
James Carman
Consultant phone
+44 2380 682 200
Job reference