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- Must have FM experience
- Telephone operation in a business environment is essential
About Our Client
My client are a well known facilities services provider looking for a exceptional individual to join their team. The are in the Real Estate and Property Sector.
Job Description
The key responsibilities of a Helpdesk Operative are:
- Act as the first point of contact for all queries by taking calls and emails from customers in a professional manner
- To assist the Service Desk Manager with reactive task
- Scheduling of reactive work
- Ensure building and contact information is kept up to date and relevant
- Use internal database to carry out the required task and assist with the upkeep of supplier compliance,service records and certificates
- Instruct suppliers to carry out work and monitor and manage them for event closure details
- Regularly update supplier contact details for each event
- You will also be required to carry other ad-hoc duties required by the Service Desk Manager
The Successful Applicant
The successful applicant for thee Helpdesk Operative role:
- Possess excellent phone manners
- Is a self-motivated team player
- English speaking
- Ambitious individual looking to develop his/her career
- Flexible working
- Must have conducted telephone operation in a business environment
- Has a "Can Do" attitude
What's on Offer
As a Helpdesk Operative you will be required to work 5 days per week Monday - Friday.
Awarded 25 days Holiday + Bank Holidays. The successful applicant will be rewarded with a Workplace Pension
Contact
Rosemary Jabbie
Quote job ref
JN-012022-4572739
Phone number
+44 207 269 6207
Job summary
- Sector
- Facilities Management
- Sub Sector
- Facilities Management
- Industry
- Property
- Location
- Reading
- Contract type
- Permanent
- Consultant name
- Rosemary Jabbie
- Consultant phone
- +44 207 269 6207
- Job reference
- JN-012022-4572739
