Estate Services Administrator (Part Time)
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Exciting opportunity with a leading Social Housing Association
Permanent Opportunity in Bracknell
About Our Client
Silva Homes is a vibrant, confident and independent leading social housing association with ambitious plans, backed by strong finances and excellent colleagues. Established in 2008 as a stock transfer association, Silva Homes have added 800 homes to their property portfolio, and are continuing to significantly invest in and improve, their homes and services to customers.
Job Description
- You will provide administrative support to the grounds maintenance and tree teams
- You will ensure their work calendars are maintained and work is allocated effectively between operatives
- You will ensure that relevant documents are maintained and up to-date
- You will respond take ownership and respond to any customer enquiries or feedback
- You will enable customers to self-serve online by providing up to date information on trees that will support this
- You will support the use of GIS and other digital systems, working with the senior business analyst
- You will deal with all purchase orders and invoices related to grounds maintenance and tree management
- You will maintain and ensure all document control procedures, archiving and document retention procedures are adhered to
- You will ensure that all information regarding the team's services is up to date on the colleague hub and Silva website
- You will positively support activities that help promote our new culture and behaviours
The Successful Applicant
Skills and experiences
- Excellent administrative skills
- Excellent IT skills
- High level of attention to detail
- Good written and oral communication skills
- Ability to take accurate notes and minutes
- Works with consistency and integrity
- Approachable, friendly and committed to delivering a high-quality experience for customers and colleagues
- Flexible, works collaboratively and willing to embrace change
Qualifications and other requirements
- Experienced administrator
What's on Offer
Benefits
Silva provide a wide range of benefits that help them invest in colleagues and their aspirations, to support them to work in the way they want and that makes sure Silva recognise, reward and look after everyone. They are also constantly reviewing this and looking at ways to improve our offer.
Investing in you
- A strong established pension scheme with employer contributions up to 12%
- Support to gain new skills to be at your best
- Investment in qualifications that will help you to develop in your role
- Payment of professional fees and subscriptions
- Uniforms, tools and vehicles for accredited people in trades and supportive housing areas
Supporting you
- Digital devices to help you work where you need to, because we know work and life extends beyond the office
- Free office parking
- Paid volunteering opportunities
Recognising you
- A competitive market salary
- Recognition awards
Looking after you
- A generous leave entitlement
- A rewarding buy and sell leave scheme
- A comprehensive employee assistance programme to provide confidential advice when you need it
- Flu jab vouchers
- Eye care and spectacle vouchers
- Access to various health and wellbeing activities
- Discounted gym membership option
- Health cash back plan option
Please note closing date for applications is Monday 16th December 2019