Deductions Officer

Reading Temporary
  • Are you a confident communicator with a commercial mindset?
  • Do you have experience dealing with stakeholders?

About Our Client

Globally recognised organisation with benefits such as hybrid working, flexible hours, enjoyable working environment and potential for long term growth and opportunities.

Job Description

  • Business partner our Shared Service operator (offshore) in delivery of the OTC transactional processes
  • Business partner the Sales function (as our key customer) and set example to the local team to deliver great customer service and demonstrate high level of stakeholder management skills
  • Act as the point of escalation and support for the retained UK team on Invalid Sales P deductions
  • Support Cash Collection process to maximise our operating cash flow
  • Utilise your relationship management skills in playing a critical role in the clean up of aged balances on
    customer accounts
  • Take ownership for customer dispute categories
  • Take ownership for period close actives / monitoring controls that occur pre / post period close
  • Support stabilisationof company project (implementedQ4 2021), Support progression to business as usual during 2022;
    • Reconciliation of complex customer deductions to accruals
    • Support on-going learning and development across the dispute management team
    • Aid recovery of invalid claims from our customers

The Successful Applicant

  • Immediately available/Available on short notice
  • Desire to work in finance
  • Confident communication
  • Experience dealing with stakeholders
  • Commercial thinker

What's on Offer

  • Hybrid working
  • Flexible hours
  • Potential permanent role or contract extension
  • Team culture
James Bateman
Quote job ref
Phone number
+44 118 933 7026

Job summary

Financial Services
Sub Sector
Financial Services
Contract type
Consultant name
James Bateman
Consultant phone
+44 118 933 7026
Job reference