Customer Service

Winchester Temporary £19,000 - £21,000
  • Customer Service Role - Winchester
  • Salary £19,000 - £21,000

About Our Client

Our client a well known & growing business based in Winchester is looking for someone to join their Call Centre and Customer Service team

Job Description

The key responsibilities for this vacancy are as follows;

  • Overseeing orders for UK Wholesalers, supermarkets, Bulk Ingredients and Export orders where required, ensuring that they are processed in a timely manner.
  • Ensure that any customer enquiries are managed efficiently.
  • Liaising with production where required to ensure that any bulk or contract pack order requirements are being produced as required.
  • Communicating with customers to help resolve any non-conformance / disputes on deliveries, ensuring that any corrective actions are made.
  • Requesting and supplying POD's for deliveries as and where required.
  • Ensuring that Goods Out paperwork and invoices from Freight carriers (relating to orders) match up.
  • To obtain and send copies of Certificates of Analysis to customers as and where required.
  • File Electronic Sales Orders after Invoicing
  • Customer Service Logistics; assist with Delivery and transport queries
  • Ensure that all incoming communication is routed or re-routed efficiently

The Successful Applicant

A successful candidate will ideally have experience with the above but the client will also consider candidates that have just come out of education looking for a path into Customer Service

What's on Offer

Salary £19,000 - £21,000

Hybrid working

Contact
Joe Rodgers
Quote job ref
JN-042022-5412815
Phone number
+44 238 068 2239

Job summary

Sector
Contact Centre & Customer Service
Sub Sector
Customer Services
Sector
Business Services
Location
Winchester
Contract type
Temporary
Consultant name
Joe Rodgers
Consultant phone
+44 238 068 2239
Job reference
JN-042022-5412815