Customer Service Officer

Reading Permanent £23,000 - £24,000
  • Do you have good attention to detail?
  • Do you have great Customer Service and telephone manner?

About Our Client

Our client are a large and expanding company looking to grow their customer service teams massively.

Job Description

This Customer Service Officer role will include these duties:

  • The efficient management of inbound customer account queries
  • Good written and verbal communication skills including complaint handling
  • Good time management skills/ability to multitask
  • Prioritise accordingly to work within department SLA's

The Successful Applicant

The ideal candidate will:

  • Have a calm, level headed approach to situations.
  • Be able to adapt to different people and situations.
  • Be confident and comfortable on the phone and speaking to people.
  • Have good organisation and communication, especially written.
  • Have good attention to detail.
  • Have customer facing/customer service experience.

What's on Offer

This role is completely office based with the working hours of Monday to Friday 8:30am-5:00pm/9:00am-5:30pm.

There is training available on all areas.

Contact
Scarlett Heaton
Quote job ref
JN-032022-5401651
Phone number
+44 118 933 7024

Job summary

Sector
Business Support
Sub Sector
Customer Services
Sector
Financial Services
Location
Reading
Contract type
Permanent
Consultant name
Scarlett Heaton
Consultant phone
+44 118 933 7024
Job reference
JN-032022-5401651