Customer Service Advisor

Birmingham Permanent £24,500 - £24,500 per year
  • Hybrid Working After Passing Training
  • Established and Ethical, Commercial Bank

About Our Client

My client is an established and award-winning Financial Services business based in Birmingham.

Job Description

As Customer Service Advisor, you will be responsible for the following:

  • Inbound/outbound calls with commercial banking customers
  • Notifying customers via telephony and digital customer service that they are overdrawn
  • Applying charges and pre-approved lending limits to customer accounts
  • Dealing with day-to-day queries from business customers
  • Making credit decisions

The Successful Applicant

The successful Customer Service Advisor will have the following experience:

  • Excellent communication skills both written and verbal
  • Strong IT skills
  • Minimum 2 years solid customer service experience within an office based setting

What's on Offer

As Customer Service Advisor you will be entitled to the following:

  • £24,500 per annum
  • Permanent role
  • Hybrid Working Model
  • 30 days plus 8 days bank holidays
  • 5 days paid leave to volunteer in the community
  • Attractive Benefits Packag
Contact
Laura McDonagh
Quote job ref
JN-092023-6192745
Phone number
+44 121 634 6967

Job summary

Job function
Sub Sector
Sector
Financial Services
Location
Birmingham
Contract type
Permanent
Consultant name
Laura McDonagh
Consultant phone
+44 121 634 6967
Job reference
JN-092023-6192745