Customer Service Adviser

Reading Permanent £23,000 - £24,000
  • Leading business within their sector
  • Opportunity to develop an grow your own role and responsibilities

About Our Client

Customer Service Adviser - Reading: A rapidly growing and market leading IT and Technology sector organisation. This business have seen great growth over recent years and continue to do really well evenm in the current market.

A friendly environment, modern office and close to public transport this is a good place to build your career.

Job Description

Customer Service Adviser - Reading:

    • Dealing with both B2B and B2C customer service
    • Dealing with third party logistics
    • Answer in-bound telephone calls from customers
  • Input weekly sales orders from the existing customer base via telephone, email, web & fax to a deadline
  • Respond to customer service issues completely to customer satisfaction
  • Arrange collection/credit requests on system to company guidelines

The Successful Applicant

Customer Service Adviser - Reading:

  • Excellent telephone manner and customer skills
  • Flexible and adaptable approach
  • Good written English skills, able to write accurate emails without the use of templates
  • Understanding of Customer Service and its importance in business profit and efficiency
  • Able to prioritise workload and use own initiative
  • Team player

What's on Offer

£23,000 - £24,000 dependant upon experience + benefits

Mark Norrish
Quote job ref
Phone number
+44 118 955 9046

Job summary

Contact Centre & Customer Service
Sub Sector
Customer Account Management
FMCG (Fast Moving Consumer Goods)
Contract type
Consultant name
Mark Norrish
Consultant phone
+44 118 955 9046
Job reference