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- Leading business within their sector
- Opportunity to develop an grow your own role and responsibilities
About Our Client
Customer Service Adviser - Reading: A rapidly growing and market leading IT and Technology sector organisation. This business have seen great growth over recent years and continue to do really well evenm in the current market.
A friendly environment, modern office and close to public transport this is a good place to build your career.
Job Description
Customer Service Adviser - Reading:
- Dealing with both B2B and B2C customer service
- Dealing with third party logistics
- Answer in-bound telephone calls from customers
- Input weekly sales orders from the existing customer base via telephone, email, web & fax to a deadline
- Respond to customer service issues completely to customer satisfaction
- Arrange collection/credit requests on system to company guidelines
The Successful Applicant
Customer Service Adviser - Reading:
- Excellent telephone manner and customer skills
- Flexible and adaptable approach
- Good written English skills, able to write accurate emails without the use of templates
- Understanding of Customer Service and its importance in business profit and efficiency
- Able to prioritise workload and use own initiative
- Team player
What's on Offer
£23,000 - £24,000 dependant upon experience + benefits
Contact
Mark Norrish
Quote job ref
JN-042022-5589044
Phone number
+44 118 955 9046
Job summary
- Sub Sector
- Customer Account Management
- Location
- Reading
- Contract type
- Permanent
- Consultant name
- Mark Norrish
- Consultant phone
- +44 118 955 9046
- Job reference
- JN-042022-5589044
