Credit Controller

Ashby-De-La-Zouch Permanent £23,000 - £25,000
  • Highly competitive salary with additional bonus
  • Opportunity for increased responsibility and growth

About Our Client

Market leading and nationally operating within commercial services based out of Ashby-de-la-Zouch, Leicestershire. They offer a supportive and inclusive team culture.

Job Description

  • Reconcile complex accounts that have been escalated from the credit control administrators.
  • Correctly interpret and manipulate raw data to effectively prioritise workload.
  • Monitor debtor balances to ensure a significant reduction in DSO.
  • Obtain commitments to pay through telephone calls and email communication with customers.
  • Provide monthly reports on movement of aged debt and customer interaction to the credit and collections manager.
  • Work closely with the Credit & Risk administrator to highlight any potential bad debts.
  • Work to specific KPIS and deadlines.
  • Work in collaboration with the Billing Team, Customer Service teams and Account Managers across the business to ensure the timely resolution of customer queries.
  • Build and maintain relationships with existing and new customers, ensuring exceptional customer service is always provided.
  • Offer support and assistance to the credit control administrators to reduce the inflow of debt into over 90 days overdue.

The Successful Applicant


  • A minimum of 2 years' experience in credit control (preferably in a stand-alone role).
  • Experience of the full credit control cycle up to and including instructing solicitors to aid in debt recovery
  • IT literate with solid experience of Microsoft packages- specifically Excel (vlookups & pivot tables a must)
  • Confident Telephone manner
  • Proven track record of effective cash collection


  • Experience with accounting software such as sage
  • Experience with CRM systems such as Salesforce

What's on Offer

  • Competitive salary
  • Quarterly bonus scheme
Steven Nagra
Quote job ref
Phone number
+44 116 282 1565

Job summary

Sub Sector
Credit Control
Business Services
Contract type
Consultant name
Steven Nagra
Consultant phone
+44 116 282 1565
Job reference