Client onboarding manager

Manchester Permanent £30,000 - £31,250 per year View Job Description
This role is for a designated client manager professional passionate about providing excellent customer service in the business services industry. This is a permanent position based in Old Trafford, suitable for a team member with a flair for sales and customer engagement across several engineering industries. The role will prove a pivotal function across multinational sales, & will have full exposure to end-to-end sales induction processes.
  • Immediate start with hybrid working
  • 30k basic + commission OTE 50/60k year 1

About Our Client

Our client is a European based entity specialising in industrial-sized servicing contracts. The organisation has undergone remarkable expansion, establishing itself as a leader in the market with an extensive client base of over 25,000 and a workforce exceeding 900 employees. The workplace of this entity is marked by its dynamic nature, a high-speed operational environment, and a diverse array of activities.

Job Description

The key responsibilities of the aforementioned consist of:

  • Engage with existing and potential customers over the phone
  • Upselling and developing business
  • Exceeding high volume sales goals while working in a team environment
  • Identify customer needs to offer the best solutions
  • Develop and maintain a broad knowledge of the company's services
  • Meet and exceed personal and team sales targets
  • Maintain high levels of customer service and professionalism
  • Handle customer complaints and queries effectively
  • Record customer information accurately in the database
  • Collaborate with team members to achieve better results
  • Booking outbound sales meetings
  • Prospecting 100 new businesses per week
  • Tracking independent forecast and sales margins
  • Accounting for lead generation responsibilities
  • Verbally establishing quick rapport

The Successful Applicant

A successful candidate should have:

  • Proficiency in verbal and written communication
  • Ability to source prospects
  • The ability to thrive in a competitive, fast paced environment
  • Excellent communication skills, huge energy and a positive attitude
  • A consistently polished and professional approach to work
  • Excellent customer service skills
  • Ability to work well in a team
  • Strong problem-solving skills
  • Ability to meet sales targets & KPI's/SLA's
  • Good organisation skills
  • Data entry and logging business development opportunities
  • A strong hunger for success with real financial motivation
  • Ability to efficiently prioritise tasks and manage time
  • Drive, ambition and a strong work ethic

What's on Offer

  • Competitive basic salary of £31,250 with bonus guarantee's in place.
  • Internal progression and promotional opportunities
  • Free parking & gym onsite
  • Uncapped commission OTE earnings exceeding £50k per annum
  • Internal onboarding & training
  • Pension schemes & other benefits
  • 3 days in Office
Contact
Callum Crawford
Quote job ref
JN-102024-6569866
Phone number
+44 7890959671

Job summary

Job function
Business Support
Sub Sector
Sales
Sector
Industrial / Manufacturing
Location
Manchester
Contract type
Permanent
Consultant name
Callum Crawford
Consultant phone
+44 7890959671
Job reference
JN-102024-6569866