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- Full time, Permanent
- Training provided
About Our Client
The company specialises in financial services and as part of a large business there is lots of room for progression and support.
Job Description
* Undertake customer care telephone calls and record findings
* 2nd line monitoring of field force of Financial Advisers
* Assist Compliance team with follow up/investigation of areas of concern
* Identify at risk performers
* Identify customer vulnerability
* Liaise with Compliance team to achieve monitoring targets
* Assist Compliance team with various MI for reporting purposes
The Successful Applicant
* Experience of working in Financial Services
* Knowledge of Life Assurance, Investment and Pension products
* Understanding of Conduct Risk and Treating Customers Fairly outcomes
* Excellent communication skills both written and verbal
* Ability to identify customer vulnerability and to act appropriately
* Motivation and ability to develop
* Educated to degree level desirable
What's on Offer
- 35 hours a week
- Monday to Friday
- Full training provided
Job summary
- Sector
- Financial Services
- Sub Sector
- Compliance
- Industry
- Financial Services
- Location
- Bromley
- Contract type
- Permanent
- Consultant name
- Ellie Watson
- Consultant phone
- +44 162 260 4512
- Job reference
- JN-062022-5662851
