Accomodation Assistant

London Temporary £15 - £16 per hour
  • Opportunity to work at a well-respected University in London
  • Work in a fast-paced and diverse environment

About Our Client

You will be working for one of the top Universities within London in a great Central location.

Job Description

The key responsibilities include:

  • Ensure that all telephone, email, postal and in person queries are answered quickly and professionally.
  • To ensure that the highest standard of customer service is provided to students, guests, and visitors.
  • To seamlessly adapt between term time and vacation operations and the differing service level agreements they entail.
  • To liaise with Catering and Contractors to ensure a streamlined approach to operating the accommodation.
  • To assist with the implementation and ongoing auditing of all Health and Safety procedures.
  • To assist with the checking of rooms for damage, prohibited items, unregistered overnight guests and for the purposes of the return of deposit at the end of the year.

The Successful Applicant

Person Specification:

  • Energetic and friendly demeanour.
  • Relevant previous experience in a similar working environment, ideally in a residential setting.
  • The post holder must have the ability to think on their feet, remaining unflappable in the face of a crisis, and able to apply problem-solving skills quickly and effectively to resolve difficulties.
  • Personable, professional, and patient manner, the post holder must manifest a genuine interest in Hall affairs and concern for the general well-being of student residents but also have strong customer-service skills to promote repeat business.

What's on Offer

The successful candidate will have the opportunity to work in a fast-paced environment at a top London University, gaining invaluable skills.

This is a temporary position for approximately 5-months in which you will be required to work 5-days on-site as well as occasional weekend work.

Daniel Cronin
Quote job ref
Phone number
+44 207 269 2217

Job summary

Job function
Business Support
Sub Sector
Business Services
Contract type
Consultant name
Daniel Cronin
Consultant phone
+44 207 269 2217
Job reference