Receptionist
Reading • Permanent • £18000 - £20500
About our client:
A key player in the professional services arena.
Description:
- To be responsible for the day to day operation and running of the Client Suite and provide a highly professional and efficient service to all Internal and External clients.
- Ensure that excellent standards of Internal and External Client hospitality are adhered to at all times including catering, visual aids, room bookings and switchboard call response times.
- Ensure that the Reception area is kept to a high standard at all times.
- Switchboard Etiquette Policy is adhered to at all times.
- Key priority is to work on own initiative using processes in place to ensure the day to day operational issues of a busy reception area are implemented.
- The role will involve the effective management of the busy reception area within the Client Suite.
- To train admin support staff in line with the switchboard etiquette.To arrange cover during holiday and sickness.
- To ensure that all Internal & External clients are met in the appropriate manner.
- To ensure the car park diary is kept up to date and allocate parking slots where appropriate.
- To take messages for clients in meetings and ensure they get them at the appropriate time.
- To carry out small amounts of typing if requested.
- To be the Health and Safety rep for the Reading office.
- To order and maintain the stationery and kitchen stock requirements of the business.
- To check all invoices against delivery notes re maintenance, stationery, stock for client suite kitchen.
- Update office telephone list monthly and circulate.
- Update Business Continuity Plan.
- Arrange couriers as required.
- Liaison with Landlord on day to day issues.
- Responsible for logging and reporting of copier / printer / fax issues with suppliers.
Profile:
- Excellent Corporate Receptionist background.
- Accurate typing skills (45 wpm +).
- Good knowledge of Word / Excel / PowerPoint.
- Good knowledge of IT based diary management.
- Ability to manage / prioritise tasks.
- Be able to identify and evaluate problems and demonstrate the ability to approach and tackle problems effectively.
- Be flexible and able to adjust quickly when priorities change.
- Ability to communicate at all levels within the Firm and externally.
- Work on own initiative and be self motivated.
- Ability to pay attention to detail.
- Ability to work within a team environment.
Where specific UK qualifications are required we will take into account overseas equivalents.
What's on offer
Good package.
