Learning & Development Manager

• Contracting of training venues and the organisation of the materials in support of portfolio session schedule;
• Ensure contracted goods and services are amended promptly and as appropriate in the event of known change or uncertainty in the portfolio session schedule. Ensure these changes are communicated, logged, monitored and followed up as appropriate
• Scheduling of Local-Onsite Coordinators as required.
• Ensure the integrity and accuracy of information on the internal database; effective oversight and reporting on portfolios.
• Supervision and oversight of the work of 2 x Logistics Team Administrators (LTAs). Act as initial training and escalation point. Provision of high quality LTA transactional support to the Logistics Lead (Non-Core) as required.
• Provide cover for Logistics Manager as required.
• Establishment and maintenance of effective day to day relationships with equivalents in GLO Delivery, Regional Ops Leads and portfolio Stakeholder teams and contacts.
• Liaise with GLO Transition team to provide practical advice and support in assistance to the onboarding of new-to-GLO training courses/portfolios.
• Provision appropriate support to stakeholders to ensure prompt and seamless onboarding of new or amended session materials, including the organisation and contracting of translation services as required.
• Checking, recording and approval of invoiced amounts for materials and delivery charges in liaison with Finance Administrator. Ensure business funded session changes are invoiced, and coded as appropriate and communicated to business owners.
• Liaise with finance contacts in order to agree the set up and approval of the inter-company back-charging of net venue costs in non-core locations. Overview and follow-up as required.
• Analysis and reporting on faculty travel spend as required
• Project work as required and requested.
• Maintain integrity of Logistics Team Process Maps.
• Ensure that Logistics Sharepoint area is maintained and updated as appropriate and required.
• Provision of support to the continued development of the GLOBE database.
• Liaise with non-core business contacts in order to maintain the accuracy key information decks in support of work of the team. Undertake new venue visits/searches (locally) and HSSE checks as required.
• Ensure that the central Materials functions and stationary ordering for training sessions are maintained as required.

• Proven ability to prioritise work of self and others effectively in a busy multi-faceted role.
• Experience of supervising or managing others; evidence of ability to motivate, train and feedback to ensure high performance.
• Evidence of sound relationship building experience; internally & externally; colleagues, stakeholders and vendors. 
• Able to evidence ability to influence stakeholders, colleagues and managers outside of line management chain.
• Evidence of good communication skills; experience in fashioning messages as appropriate to different audiences.
• Experience of working within budgetary constraints to quality standards and targets; able to demonstrate good financial and numeric understanding.
• Proven intermediate understanding of data analysis and reporting.

Where specific UK qualifications are required we will take into account overseas equivalents.

Basic salary plus excellent benefits package