Operations Executive

The role will provide and maintain a high level of service to the customers, supplying them with all relevant data relating to the financial clearing services offered.  This will involve:

• Ownership of customer relationship
• The generation of all reports/spreadsheets explaining funds colleted, paid and expected
• Arranging all bank transfers to the customers account
• Maintaining correct template information based on customer sign off
• Ensuring all refunds received in a month a either send back or applied to positions where possible.
• The processing, checking and approval of all payable invoices received
• Chasing, receipt, preparation and supporting of data for production of receivable invoices from clients
• Updating contracts, and roaming agreements where necessary
• The production of all credit/debit notes on behalf of the clients.
• Regular communication with clients and dealing with any queries, by phone/e-mail or site visits keeping them fully updated with any relevant issues or changes.
• Liaising  and supporting with credit controller to resolve any payment, collection or fund allocation issues.
• Act as second support to an assigned individual. 
• To complete any ad hoc tasks when requested by team leader or management

Who we're looking for

Skills and attributes required:

• Fluency in English and customers preferred operating language
• Track record in providing Customer Service in finance based environment
• Working knowledge of Word, Powerpoint
• Hard working and organised individual
• Strong working knowledge of Excel
• Detailed orientated individual able to multi-task and deliver succinct results under pressure
• Excellent inter-personal, written and verbal communication skills

Where specific UK qualifications are required we will take into account overseas equivalents.

About our client

Our client are a leader in the field with a blue-chip client base and a strong global presence.

What's on offer

A competitive salary in the region of £27,000 to £30,000 plus benefits.

Page Personnel Contact

For more information or to apply, phone: 0207 776 5961. Alternatively, email cityfinance@pagepersonnel.co.uk, quoting Job Ref: 6028576