This role will involve:

1. Contact customers by telephone, letter etc. regarding the collection of debt in accordance with the company policies and procedures

2. Record all action taken on an account utilising the Debt Management system, following up calls and actions as agreed with the customer

3. Produce ad-hoc reports including debt levels and cash forecast/promise to pay/disputed debt for review by Credit Manager, Regional Managers and branch depots

4. Work towards targets for cash collection to reduce outstanding debt exposure to the group

5. Reconciliation of accounts to ensure statements produced are accurate and cash/credit notes are posted to invoices as per the customers requirements. Work closely with cash allocations department

6. Deal with financial queries and disputes relating to invoicing. This will involve speaking to depots and working with depot staff in order to resolved queries in a timely manner

7. Build strong relations with customers to ensure excellent customer service

8. Ability to identify potential problem accounts, recommending accounts to be placed on stop or legal

9. Prepare files and necessary paperwork required for solicitor/litigation procedure via legal department

10. Attend meetings internally & externally, to build relations with key personal and to be an excellent representative of the Credit Control Department

Who we're looking for

You will have previous Credit Control experience and enjoy working autonomously on your own ledger but within a large team.

Where specific UK qualifications are required we will take into account overseas equivalents.

About our client

They are a market-leader within their specific industry and are a recognisable name.

What's on offer

A great starting salary plus benefits.

Page Personnel Contact

For more information or to apply, phone: 0161 245 3600. Alternatively, email manchester@pagepersonnel.co.uk, quoting Job Ref: 6001324