Role details

Training Manager

Manchester   •  Permanent

Bullet points

  • Must have a background in an FCA regulated business
  • Permanent Training Manager opportunity working for a professional services firm

About Our Client

This is a professional services business who are recruiting a Training Manager owing to growth and company performance. As the Training Manager, you will work for an FCA accredited debt recovery business who employ a forward thinking, people focused approach to work and operate throughout the UK.

Job Description

The Training and Competence Manager's primary function is to ensure that employees have the skills, knowledge and expertise needed to fulfil their role.

You will be responsible for:

  • Supporting all induction and role based training activities

  • Ensuring that employees' training needs are assessed at the outset of employment and at regular intervals

  • Reviewing complete end to end people processes across the firm

  • Regularly reviewing employee competence through the development of a competence framework

  • Providing appropriate training and support to employees to ensure that any relevant training and development needs are satisfied

  • Conducting training needs analysis, liaising with internal departments to identify trends and focus areas for training.

  • Managing and maintaining the firms e-Learning programme, including content creation and role based knowledge assessments

  • Creation and delivery of all other training materials to satisfy client, regulatory and business needs

  • The role will involve providing support to new starters, supporting Team Leaders in measuring the performance of front line staff
  • The role will involve contact and liaison with key internal stakeholders from all areas of the business

The Successful Applicant

To be successful in your application, you must be/ have:

  • Worked/ working in an FCA regulated environment
  • A background in Training and Development
  • Knowledge of training and competency frameworks
  • A background working with internal stake holders
  • Strategy, planning and then delivering to that output from a learning capacity
  • Confident individual with natural influencing and interpersonal skills
  • Strong strategic vision
  • Passionate about their role and with a strong drive to succeed
  • Excellent communication skills, both written & oral, comfortable interacting (communicating) up to and including board level
  • Professional with clear integrity of approach
  • Passionate about providing high standards of customer and client service

What's on Offer

This is a permanent full time post working as a Training Manager for a Manchester based professional services firm.

Apply for this job

Click the Apply or LinkedIn button below or contact Stacey Hargrave quoting job reference 13762471
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