Role details

Temporary Customer Service Advisor

Sunbury-On-Thames   •   £8 - £10 per hour (£16,639 - £20,798)   •  Temporary

Bullet points

  • New ongoing temporary customer service position
  • Based in Sunbury-on-Thames, Middlesex

About Our Client

My client is in the manufacturing industry based in Sunbury-on-Thames, Middlesex.

Job Description

  • Dealing with high volume of incoming customer services calls and raise callout orders on the computer system.
  • To gather and log the call correctly with all relevant information
  • Manage all outbound calls to internal staff and customers
  • To administer and provide the highest levels of service to regional accounts
  • To assist in the preparation of valuations as per account procedures.
  • To assist and conduct Client web updates and ensure completion daily when required
  • Receive and process all inbound calls
  • Review client invoices with appropriate paperwork for despatch
  • Assist in achieving all KPI's
  • To undertake specific tasks as and when requested

The Successful Applicant

  • Previous customer service call centre knowledge
  • Excellent customer service skills.
  • Must be able to take ownership and accountability.
  • Good communications with the ability to provide clear and accurate information to all customers
  • Ability to learn quickly and understand the business.
  • Good numeracy and grammar essential
  • Good keyboard skills

What's on Offer

New ongoing temporary customer service advisor role based in Sunbury-on-Thames, Middlesex. The right candidate will be required to deliver the highest level of customer service to all customers to ensure growth and retention. You must be immediately available for this position and have some knowledge of working within a customer service position previously.

Apply for this job

Click the Apply or LinkedIn button below or contact Rachel O'Shea quoting job reference 13736170
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