Role details

Temporary Customer Service Advisor

Sunbury-On-Thames   •   £9 - £10 per hour (£18,719 - £19,758)   •  Temporary

Bullet points

  • New temporary position for a customer service advisor for a reputable company
  • Based in Sunbury, Middlesex

About Our Client

My client is in the manufacturing industry based in Sunbury-on-Thames, Middlesex.

Job Description

  • Dealing with high volume of incoming customer services calls and raising call out orders
  • To gather and log the call correctly with all relevant information
  • Manage all outbound calls to internal staff and customers, ensuring follow up and successful resolution of queries.
  • To assist in administering and providing the highest levels of service
  • To administer and provide highest levels of service to regional accounts
  • To assist in the preparation of valuations as per account procedures
  • To assist and conduct Client web updates
  • Review and action all "call types" to ensure all response deadlines are met with 95% achievement.
  • Receive and process all inbound calls
  • Review client invoices
  • Assist in achieving all KPI's
  • To undertake specific tasks as and when requested

The Successful Applicant

  • Previous customer service experience is essential
  • Excellent customer service skills
  • Ability to communicate effectively
  • Excellent numeracy and grammar skills
  • Ability to work within a team
  • Available on short notice

What's on Offer

New ongoing temporary customer service advisor position based in Sunbury-on-Thames, Middlesex. The role will be working for a reputable company and previous knowledge within a customer service position is essential. There is a key emphasis on delivering the highest level of service to all customers to ensure growth and retention and this role will be paid on a hourly rate basis.

Apply for this job

Click the Apply or LinkedIn button below or contact Rachel O'Shea quoting job reference 13717018
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