Role details

Technical Supervisor

Liverpool   •   £27,500   •  Permanent

Bullet points

  • Technical Supervisor
  • Excellent Organisation

About Our Client

Brilliant organisation based in Liverpool are seeking a Technical Supervisor to join their team.

Job Description

  • Responsible for the efficient organisation and execution of work of the Technicians within the repairs team including, productivity targets, Health and Safety Standards, work monitoring, response times, customer satisfaction, and resource allocation.

  • Responsible for performance management of Technicians within your team.
  • Supervise the repair and maintenance / refurbishment or construction related work including quality inspections of work and approval, supervision and organisation of work undertaken by appointed sub- contractors.
  • Conduct interviews, attend site, sectional and company wide meetings, tenant forums, and maintain records and information. Provide advice to the public, tenants, external clients and other officers in the company on matters.
  • Responsibility for timekeeping records, certificates of timesheets and worksheets, sickness and leave authorisation. To conduct team briefings, personal development planning and one to one meetings. Provide personal support, supervision and mentoring to technicians and any other personnel issues as required including absence management interviews, home visits, performance counselling, grievance and disciplinary matters.
  • Ensure work is completed within priority timescales and financial parameters.
  • Liaise with the Building Services Support Team to ensure all jobs are completed and updated in the relevant IT system by attending weekly meetings to discuss job progression and implementing actions that result in a positive outcome for the customer.
  • Communicate with Team Managers, departments and sections of the Company in the effective value for money deployment of labour, systems, admin and control.
  • Input and retrieve information to authorise or raise necessary orders including purchase orders, variations to job schedules and progress amendments with the Building Services Support team and deal with enquiries from appropriate staff and clients.
  • Supervise sub-contractors providing the repair service to ensure satisfactory performance levels are achieved within contract timescales and liaise with Asset Management staff, housing services staff and external clients and customers to provide a cost effective right first time quality service at all times.
  • Provide detailed information relevant to final account production / final Invoices to the Building Services Support Team or Commercial Team
  • Update works orders in the IT system by applying the appropriate schedule of rates codes, day work rates, call out rate, basket rate or a detailed description of the work carried out.

  • Assist the Head of Business Operations in ensuring that apprentice training modules are compiled with in liaison with the Apprentice Training and Technical Manager.

The Successful Applicant

  • Relevant background in the Building Industry

  • Must have excellent MS Excel skills- Vital part of role

  • Background in, personal development, motivation, supervision and briefing of staff.

  • Experience in supervision and co-ordination of external contractors and the management of projects

  • Ability to establish and maintain effective working relations with tenants, customers and internal and external clients.

  • Excellent knowledge of relevant health and safety issues in building maintenance and construction

  • Knowledge of relevant legislation in relation to building maintenance , refurbishment and construction legislative framework

    • City and Guilds , NVQ at trade / construction level

    • Relevant management qualification (E.G ILM or NVQ) preferable or a willingness to work towards a relevant qualification

    • Minimum GCSE standard English and Maths

    • Level 2 Numeracy and Literacy

    • Appropriate CSCS card (desirable)

  • SMSTS Certificate - Desirable
  • Full Driving License with own vehicle

What's on Offer

Role: Technical Supervisor

Salary: £27,500

Location: Liverpool

Apply for this job

Click the Apply or LinkedIn button below or contact Emma Pickup quoting job reference 13759016
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