Role details

Service Representative (Finance)

Warwickshire   •   £17,000 - £19,000   •  Permanent

Bullet points

  • Service Representative (Finance)
  • Warwickshire

About Our Client

Business based in Warwickshire focusing on Financial services. The business supports groups brands with expert financial solutions to help dealers and customers acquire products they need for business.

Job Description

1) Working with customers to administer their finance documents and answer queries during the life of their contracts

2) Liaise with the Dealer network to provide support and resolve questions to aid their commercial activities

3) Accurately and timely processing of daily payments to Dealers and group companies

4) Ensure accuracy of all finance agreements together with all corresponding documentation before contract go-live

5) Produce timely reporting to both Customer and Dealer to help deliver superior service

6) Use problem solving skills to resolve customer queries working with other departments where necessary

7) Contribute to the development of processes within the Operations Team, working with both other team members and stakeholders when required

8) To administer the dealer stocking facility for both the UK and our Northern European centres, ensuring all related process are administered in a timely manner

The Successful Applicant

1)Confidence in communicating with a variety of people at all levels and in different formats

2) To be successful, you will need to be a real people person with great listening skills

3) A passion for the timeliness of delivery, while mindful of the importance of information and

data accuracy

4) You will have a genuine desire to help deliver customer service of the highest standard with a talent for making our customer feel special

5) Proficient and accurate in Microsoft Office tools

6) You actively contribute to team effectiveness and results; effectively collaborates with others

7) You can organise and prioritise your workload based on the customer and team needs

8) Flexibility in your approach whilst understanding the implications of the decisions you make

What's on Offer

Service Representative (Finance)

Permanent role

£17,000 / £19,000 pa


Apply for this job

Click the Apply or LinkedIn button below or contact Sophie Gibson quoting job reference 13684169
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