Role details

Service Concierge

Uxbridge   •   £11 - £13 per hour (£22,878 - £27,038)   •  Temporary

Bullet points

  • Front of House Receptionis required for a well-known American Automotive company
  • An exciting opportunity for an outstanding Front of House Receptionist/Service C

About Our Client

A well-known, well-established American based Automotive supplier.

Job Description

Responsibilities include:

  • Answer multi-line phones, direct calls to appropriate staff, answer questions, and take accurate messages as needed.
  • Welcome walk-in guests, answer questions and generally manage the customer's experience in a positive way.
  • Coordinate Service, Sales, and Delivery appointments for all customers.
  • Greet and provide directions or information to customers.
  • Provide effective and courteous service to all visitors, existing customers, and employees.
  • Available to work on administrative activities and other management requests.
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimise the amount of time spent on hold.
  • Effectively handle multiple priorities, organise workload, and meet deadlines
  • Work closely with the Service, Sales, and Delivery teams to ensure a great experience for employees and customers.
  • Educate the public about the electric car industry through passionate conversations.

The Successful Applicant

Responsibilities include:

  • High school diploma or equivalent, Bachelor's degree a plus
  • The ability to multi-task in a fast-paced environment while remaining courteous in person as well as on the phone.
  • Show attention to detail and accuracy
  • Professional Appearance
  • Automotive, retail, and customer service preferred
  • Dealer Management System(s), Outlook, and MS Office
  • Strong communication and customer service background required
  • Strong sense of team mentality and reliability
  • Ability to work evenings and weekends in a retail service environment
  • Valid driver's license with a clean driving record

What's on Offer

Temp to perm position

Apply for this job

Click the Apply or LinkedIn button below or contact Bridget Wilson quoting job reference 13736927
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