Role details

Senior Data Analyst

York   •   £20,000 - £25,000   •  Permanent

Bullet points

  • Brand new opportunity
  • Working within a growing/progressive organisation

About Our Client

Our client is a growing organisation, with exciting plans for the next few months. They are looking for a Senior Data Analyst to join their customer service function, to help monitor the productivity/efficiency of the call centre staff.

Job Description

The job role will involve mentoring other members of staff within the Performance and Reporting team as well as the creation and delivery of essential data reports for both clients and senior management. Importing and exporting data into the Company's dialler and CRM system as well as analysis of the contact centre performance and the implementation of new processes and procedures

The Successful Applicant

The successful candidate will have:

  • Intermediate MS Excel skills (V-lookups, pivot tables, countifs, etc.)
  • The ability to work conscientiously, independently and to tight deadlines
  • High level of initiative
  • A relevant degree - Business Information Systems, Statistics, Computer Science, etc.
  • Knowledge of database management systems and SQL

What's on Offer

Permanent job offer, Monday - Friday 37.5 hours a week, starting salary of £20-£25k depending on experience. Town centre office location with free parking and a 2-minute walk from the train station. The opportunity to be part of a growing company with a fun and friendly working environment

Apply for this job

Click the Apply or LinkedIn button below or contact Shana Potgieter quoting job reference 13765294
As you are using an Apple iOS device we are unable to offer you the CV upload function. Please apply with your Linkedin profile below or contact Shana Potgieter quoting job reference 13765294