Role details

Senior Credit Controller - 12 month FTC

North West London   •   £28,000 - £32,000   •  Temporary

Bullet points

  • International collections experience required
  • Pivot tables and Vlookups essential

About Our Client

The department is responsible for timely collection of receivables of over €190m across a global base of 3,500 customers (high value key clients & high volume/low value clients), as well as reducing bad debt exposure & providing a full Credit Management service to the company & sister offices & 3rd party clients across multiple ledgers/entities.

Job Description

Main Responsibilities:

  • To work within the Credit Management team to reduce company debt and improve ageing for the company, and 3rd party companies whilst maintaining good relationships both internally and externally
  • To ensure the Group Credit Policy is followed and adhered to for the company, and 3rd party companies:
  • To be responsible for own client base and ensure monthly cash collection targets are reached;
  • To chase debts for the company, and 3rd party companies primarily by phone & also by letters & emails;
  • To work with local office staff to ensure: debts are paid in a timely fashion as per the agreed credit terms; they perform within Credit Policy rules for the company, and 3rd party companies - running dunning and disconnecting as per Credit Policy; all information required from local offices is received on a timely basis & gives clear; concise information on any outstanding debt; highlight any concerns to Line Manager
  • To perform accurate cash forecasts for the Group cash flow ensuring all relevant debt is included by using knowledge & historic payment trends of client;
  • To ensure all Late Payers(chase) reports are completed fully.
  • Review reports and address any issues on a daily basis, provide guidance to local office staff to ensure they are performing effectively to ensure the company achieves it's targets; make weekly calls with each office to go through complete chase list & document agreed action points/current issues;
  • To ensure all month end ledgers are closed within strict deadlines;
  • To produce month end reporting packs for the company, and 3rd party companies as required within strict deadlines, ensuring all reports reconcile correctly & are accurate;
  • To review accounts regularly to ensure that all transactions have been allocated accurately;
  • To keep unallocated cash to an absolute minimum through effective account reconciliation;
  • To produce regular month end reports to include, but not limited to, debtor analysis, payment and debt trends and exposure by territories and/or channels and to be pro-active and act quickly on any deteriorating trends by take appropriate corrective action to remedy;
  • To escalate any issues to Line Manager where you have exhausted own efforts & take guidance from Line Manager on next steps;
  • To ensure Withholding Tax Certificates are received from customers and local offices in a timely fashion. To maintain appropriate reports and commentary for the outstanding amounts;
  • Resolve queries quickly and efficiently & communicate information to Line Manager effectively;

The Successful Applicant

Knowledge, Skills & Experience:

  • Solid, successful credit control experience in a complex, multi-ledger, multi-currency B2B environment;
  • Self-motivated with excellent organisational, inter-personal and negotiation skills coupled with a well-reasoned arguments to convince others;
  • High level of accuracy and eye for detail are essential and therefore can present
  • Positive, 'can do' attitude;
  • Ability to independently problem-solve to a positive conclusion & effectively multi-task;
  • Able to effectively alter chasing methods between high and low value clients;
  • Thorough knowledge of AR procedures with good knowledge of the General Ledger;
  • International debt chasing experience essential;
  • Central and/or Eastern European language skills preferred;
  • Strong Excel skills (intermediate) required including pivot tables & Vlookups;
  • Comprehensive experience of complex account reconciliations;
  • Solid working knowledge/experience of Oracle (12) preferred;
  • Strong 'commercial' approach required;
  • Ideally studying CICM (not essential)

What's on Offer

  • Up to £32,000 basic salary
  • 12 month fixed term
  • Collections bonus
  • Healthcare
  • Dental care
  • Life Assurance
  • 25 days holiday

Apply for this job

Click the Apply or LinkedIn button below or contact Amy Challinor quoting job reference 13736638
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