Role details

Regional Cleaning Manager

Leeds   •  Permanent

Bullet points

  • Regional Cleaning Manager
  • Regional Cleaning Manager

About Our Client

Facilities Contract Services Provider

Job Description

As a Regional Cleaning Manager you will be responsible for;

  • Implement Health & Safety procedures and practices without exception
  • Actively build a zero accident culture
  • Ensure service delivery in accordance within statutory, health & safety regulations and all prescribed recommendations and standards
  • Manage audit compliance and rectify non-compliant areas within agreed timescales
  • Develop and implement quality management processes for the contract (e.g. quality audits)
  • Set and manage budgets for the cleaning service line - deliver within budget constraints
    Identify and drive through efficiency savings e.g. reductions in overtime, absenteeism & sickness
    Instigate initiatives to reduce material costs (consumables, equipment and disposables)
  • Drive performance and productivity improvements to reduce cost to achieve year on year targets
  • Main interface with sub-contractors to ensure compliance, cost-effectiveness and service delivery
  • Ensure all staff adhere to company commercial processes at all times
  • Lead change and drive performance of staff in accordance with company values and targets
  • Ensure customer satisfaction by ensuring a consistent service across the area, and achieving the SLAs and targets within the contract
  • Define and manage projects (e.g. new service lines, integration of new areas)
  • Suggest an demonstrate service improvements and innovations
  • Provide reports to senior management / client and other business areas as required
  • Attend relevant client monthly/weekly meetings
  • Ensure contract communications are delivered effectively to ALL staff within area
  • Deputise for and support the Contract Manager as required
  • Direct line management responsibility for Cleaning Supervisors & Mobile cleaners
  • P&L responsibility for their area
  • Deputise for the Contract Manager as required
  • Contract Manager, Cleaning Supervisors & Mobile cleaners, Contract Trainer, Central Client & their local stakeholders, Commercial Team, QSHE & HR Business Partners, FM subcontractors

The Successful Applicant

  • Planning & Organising - Organises and schedules events, activities and resource. Monitors timescales and plans
  • Resilience - Maintains effective work behaviour in the face of setbacks or pressure. Remains calm, stable and maintains discretion and professionalism in all matters
  • Oral Communication - Speaks clearly, fluently and in a compelling manner to both individuals and groups
  • Problem Solving - Analyses issues and breaks them down into their component parts. Makes systematic and rational judgements based on relevant information
  • Flexibility - Successfully adapts to changing demands and conditions
  • Interpersonal Sensitivity - Interacts with others in a sensitive and effective way. Respects and works well with others
  • Commercial Awareness - Understands and applies commercial and financial principles. Views issues in terms of costs, profits, markets and added value
  • Computer literate with good working knowledge of Excel
  • Must hold a clean and valid Driving Licence
  • Motivational leader with experience of leading teams through periods of organisational change
  • Good people management skills - drive and enthusiasm to help drive the business forward
  • Able to prioritise workload, delegate effectively and work autonomously
  • Able to assimilate and understand complex contractual documents to seek solutions to project issues
  • Good decision maker - ability to resolve on site problems whether in the field or over the phone to assist Area Managers
  • Experience in the management and delivery of FM services across a diverse portfolio of facilities
  • Understanding of employment law, policies and systems such as H&S, QA, environmental and corporate while complying with current and appropriate legislation and standards
  • Health & Safety qualification e.g. IOSH and strong H&S awareness
  • Highly IT literate in MS Office and systems management software
  • Analytical approach to using data to enhance business performance
  • Flexible work pattern - frequent requirement to undertake site visits and attend client meetings or work different hours

What's on Offer

Company car, phone and laptop will be provided

Apply for this job

Click the Apply or LinkedIn button below or contact Natalie Moyles quoting job reference 13737822
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