Role details

Operations Manager

Scarborough   •   £25,000 - £30,000   •  Permanent

Bullet points

  • Operations Manager
  • Leading Service Provider

About Our Client

My Client is a well known property services provider, they have an excellent reputation in the industry and are currently seeking a Operations Manager to join their team.

Job Description

  • Assist with developing and maintaining a positive image of the building in its location
  • To monitor all activities relating to the centre, reporting and taking action as appropriate
  • To address any operational queries raised by tenants
  • To attend and actively participate in meetings with service providers
  • In the absence of the Centre Manager, act as point of escalation for operational issues

  • Work in partnership with the service provider to ensure KPI's are met, standards of presentation are maintained and service improvements are implemented as appropriate
  • Regular inspections of the building fabric
  • To work supplier and contractors in ensuring a maintenance and repair programme is in place
  • To compile and maintain records relating to the centre; e.g. asset register, plans, plant testing
  • To produce regular reports to Centre Manager and surveying team, as required
  • To manage major work programmes on site and act as point of contact

  • Assist with the drafting, control and reporting of service charge budget and expenditure for the centre
  • Assist with the management of Health and Safety compliance on site, and the maintenance of records and the system
  • To proactively manage risk in conjunction with the Centre Manager
  • To ensure the centre achieves the KPIs set by the client, in conjunction with the Centre Manager and surveying team

The Successful Applicant

  • Experience within the facilities management sector or a service driven environment
  • Experience of successfully delivering targets
  • Background of working with budgets
  • Proven ability to understand and analyse data and create/recommend solutions to problems
  • Ability to work with a broad spectrum of internal and external contacts
  • Proven ability of managing contractors
  • IOSH
  • NEBOSH, preferred

What's on Offer

Role: Operations Manager

Salary: £25000-£30000

Location Scarborough

Excellent Organisation

Apply for this job

Click the Apply or LinkedIn button below or contact Emma Pickup quoting job reference 13761097
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