Role details

Online Carrier Manager

South East London   •   £30,000 - £40,000   •  Permanent

Bullet points

  • Excellent opportunity working for a leading global retailer
  • Based in the South East London area

About Our Client

Our client are a market leader in the sporting goods sector enjoying a period of large growth in the UK and big international expansion.

Job Description

The Online Carrier Manager position is a new role, which will allow us to go further into detail on our online transport offer. The candidate will be passionate about offering convenience and the best customer experience from pre-purchase through to home delivery, store, collection points and back again if necessary. They will work closely with our 3rd party carriers, international IT developers, digital marketing, warehouse and customer loyalty teams, to provide the best possible delivery experience to our customers.

Key Responsibilities:

  • Management of 3rd party carriers and their delivery statistics
  • Implementation of new transporters
  • Working to improve our own Click and Collect solution
  • Bringing the latest market innovations to aid customer convenience
  • Managing our online transport budget
  • Working on our delivery tracking portal

The Successful Applicant

What we are looking for from the Online Carrier Manager:

  • A sports enthusiast
  • Passionate about excellent customer service and preferably will have experience with an online retailer and/or a delivery company. Or with a relevant qualification in supply chain management
  • Innovative and forward thinking
  • We expect from you to challenge and shake our current processes and systems to help us align ourselves with the very best omnichannel retailers on the UK market.
  • Excellent analytical and excel skills
  • Leadership potential, a natural challenger and proven functional management are a must.
  • Experience of negotiation and dealing with 3rd party suppliers is also a plus.

What's on Offer

A competitive package.

Apply for this job

Click the Apply or LinkedIn button below or contact Oliver Breed quoting job reference 13749401
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