Role details

Night Shift Manager

Stoke on Trent   •   £35,000   •  Permanent

Bullet points

  • Night Shift Manger required for Leading Logistics Service
  • Based in the Stoke on Trent area

About Our Client

Our client are a leading e-comm logistics provider within Logistics Distribution and Supply Chain.

Job Description

The role of Night Shift Manager will include but not be limited to:

  • Overseeing the delivery of orders direct to customers
  • Support operations team in daily management, including allocating labour, leading meetings, assigning job duties, and communicating with internal and external suppliers, including agency management representatives and their drivers
  • Finding simple, smart and innovative ways to improve how the company works
  • Working to KPIs such as Delivery On Time, First Time Delivery Success and Enhancing Customer Service
  • Successfully managing relationships with driver suppliers and inspiring the workforce to achieve and exceed
  • Thinking analytically about project management with attention to detail, the ability to influence others and exceptional organisational skills
  • Identifying areas of improvement and helping the business progress

The Successful Applicant

The ideal Night Shift Manager candidate will possess the following qualities:

  • MUST be Degree educated or hold a Level 6 and above qualification (equivalent)
  • A forward thinker with the ability to manage high levels of ambiguity and thrive on change
  • Excellent written and verbal communication skills
  • Ability to communicate effectively and build partnership relationships with both agency management representatives and their delivery providers
  • Experience with performance metrics and process improvement with demonstrable problem solving skills and analytical skills
  • Ability to work for different managers: we move managers around to meet business needs and as our business grows and you must adapt to changes in management
  • Excellent customer service skills and interpersonal skills
  • Direct management experience for employees and their performance
  • Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays.

What's on Offer

Salary: £35,000 per annum + 15% shift premium

Benefits: Joining Bonus, Company shares and additional company benefits.

Shifts: Tuesday - Saturday 10pm - 6am / Sunday to Thursday 10pm - 6am.

Apply for this job

Click the Apply or LinkedIn button below or contact Kieran Grundy quoting job reference 13747243
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