Role details

Learning Coordinator

Sunbury-On-Thames   •   £13 - £15 per hour (£27,038 - £31,198)   •  Temporary

Bullet points

  • An exciting opportunity to join an expanding team within the L&D sector
  • Long-term temp opportunity working for a leading, global brand

About Our Client

Our client is a renowned, leading company within the Oil and Gas industry.

Job Description

Key Responsibilities of the Learning Coordinator:

  • Act as the 'Single Point of Accountability' for the end-to-end administration of a portfolio of assigned sessions. Ensure that session tasks are completed accurately, to a high quality and within pre-agreed timescales.
  • Provide onsite 'moderator' & first level issue resolution support to sessions delivered virtually via Adobe Connect & via High Definition Distance Learning (or other virtual technology)
  • Ensure consistency of the delegate and faculty session experience through the clear and consistent application of standard operating processes as applied across all learning delivery platforms.
  • Ensure that any issues which may compromise the viability or quality of any assigned sessions are promptly identified, communicated and actioned / escalated as appropriate.
  • Responsible for ensuring the production of status report updates which are accurate and have been produced with appropriate rigour and attention to detail.
  • Despatch of pre-session course work and joining instructions; the maintenance of delegate attendance and training records, and the close out of sessions through the timely collection of event evaluation forms (MtM & MTL)
  • Ensure that ongoing session changes are communicated clearly and promptly to faculty and stakeholders.
  • Ensure that delegate queries are answered clearly, promptly and politely.
  • Establish sound day-to-day relationships with members of the Logistics team, LCs from other portfolios and offices, Onsite Coordinators and globally based local-contacts. Build positive fruitful relationships with external vendors and faculty.
  • Work collaboratively with colleagues across teams to assist different portfolios at peak times.

The Successful Applicant

Key competencies of the Learning Coordinator:

Essential Skills and Exposure

  • Able to demonstrate working knowledge in establishing mutually beneficial relationships.
  • Able to demonstrate problem solving and 'customer service' skills.
  • Proven ability to prioritise own work effectively in a busy, multi-faceted role.
  • A self-starter, able to progress issues and work under own steam; but aware of the need to escalate and seek advice or guidance as required.
  • A proactive team player; willing to work outside of immediate scope of role, sometimes at a higher level and happy to 'pitch in' at particularly busy times.
  • Evidence of good communication skills; previous exposure in tailoring messages as appropriate to different audiences.
  • Numerate with a basic understanding of data analysis and reporting.
  • Proficient use of virtual learning environment (VLE) and on line classroom (OLC) HDDL and Adobe Connect learning platforms, or a proven ability to learn similar applications at speed

Core Competencies

  • Excellent organisational skills; a confident and flexible approach to coping with fast moving, and frequently shifting priorities to ensure goals and deadlines are met.
  • High level of technical competencies.
  • Very close attention to detail and a methodical and systematic approach to day to day work; ensuring the absolute reliability and integrity of your outputs and system updates.
  • Good interpersonal, communication & relationship building skills; particularly with external and distant internal stakeholders.

Technical & Professional Competencies

  • A good level of practice in standard Microsoft Office Software packages

What's on Offer

A long-term temporary Learning Coordinator role.

Working for a leading Oil & Gas company, Sunbury.

Apply for this job

Click the Apply or LinkedIn button below or contact Emily Howley quoting job reference 13753756
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