Role details

HR Officer - Retail/FMCG - North London - up to £28k

London   •   £20,000 - £28,000   •  Permanent

Bullet points

  • Must have worked within the HR function of a retail/FMCG business previously
  • Perfect opportunity for a HR Assistant to step up!

About Our Client

Our client are a fast paced retail business based in North London.

Job Description


  • To ensure that you promote and maintain a high standard of professional recruitment practice.
  • Ensure job adverts for all vacancies are placed on the relevant job advertising sites and advertising posters are produced for the store locations and these are refreshed on a regular basis
  • Liaise with the HR Manager regarding the specification and advert for current vacancies and identify potential new recruitment methods.
  • Process and review employment applications in order to evaluate qualifications or eligibility of applicants.
  • Interview job applicants to obtain and verify information used to screen and evaluate them
  • Assist in the recruitment and selection of staff, including the regretting of unsuccessful applicants and acceptance of successful staff
  • Ensure that the set recruitment process is adhered to from Head Office down to Store level
  • Ensure references are obtained for all recruited staff

HR fundamentals

  • Assist with the day-to-day efficient operation of the HR office and handle all correspondence on a daily basis i.e. emails, letters etc.
  • Ensure that the HR checklist is completed on a weekly basis and any concerns are highlighted to the HR Manager
  • Handle all employee documentation regarding starters, leavers, and changes, and subsequently ensure that all personnel files and records are up date in liaison with the HR Administrator
  • Assist the CEO with any administration requirements


  • Ensure all new employees attend Induction on their first day
  • Assist in the development and implementation of other training programmes to meet training needs in all departments
  • Assist in the design and updating of any required training material and research potential new training methods
  • Assist in delivering Statutory Training as required and maintain Fire, Health & Safety records in line with Company policy
  • Ensure staff training records are up to date and recorded on the relevant HR system
  • Attend all relevant training as and when required
  • Arrange for in-house and external training activities
  • Contribute towards the roll out and training of managers on any new policies, workflows and processes introduced within their area of work.

Employment law compliance

  • Ensure that all Personal Record Files are kept secure and locked to comply with data protection legislation
  • Liaise with Store Managers and ensure that all Cashiers are trained on Think25

Employee benefits

  • Process holiday request forms and maintain an up-to date record
  • Ensure returned uniforms are dealt with in the appropriate wayExplain company personnel policies, benefits, and procedures to employees or job applicants.
  • Provide assistance in administering employee benefit programs
  • Answer questions regarding, eligibility, salaries, benefits, and other pertinent information.

Employee Relations

  • Ensure that all employee relation issues i.e. misconduct issues and performance matters are escalated to the HR manager
  • Counsel staff and where applicable pass on any enquiries, potential grievances and welfare issues to the HR Manager
  • Assist in investigations and be available to note take during disciplinary and grievance procedures
  • Ensure all produced correspondence is sent within the legally required time frames in order to stay compliant
  • Ensure all employees have the correct and updated eligibility on file and produce a report in regards to visa expiry dates


  • Develop and maintain good working relationships with all departments & locations
  • Involve yourself in Employee engagement initiatives i.e long service recognition, employee of the month, birthday celebrations and carry out the related tasks
  • Assist in the setup and maintenance of internal communications primarily via the notice board and the newsletter or other forms of communication

The Successful Applicant

  • ideally around two years + of working in a generalist HR environment, to include administration of recruitment and training at all levels
  • Experience of supporting managers across a variety of locations at different levels in all aspects of HR and training
  • Experience of recruitment, retention, delivering training courses and development is desirable
  • Industry experience - either FMCG/Consumer or Retail is desirable
  • CIPD desirable
  • Organised and methodical approach to administration and record keeping and the ability to understand detailed information
  • Excellent IT Skills, Excel, Word, Outlook & Internet Explorer
  • Excellent written and verbal communication skills are essential
  • Integrity and Approachability, as managers and staff must feel able to discuss sensitive and confidential issues with you;
  • Ability to compile and interpret statistical data and communicate it in a professional and understandable manner;
  • Able to present information in forms, tables, spreadsheets & reports
  • Should be committed to diversity and equality culture.
  • Ability to operate under immense pressure.
  • Able to deliver effective results, meet tight deadlines and targets.
  • Influencing and negotiating skills to implement personnel policies;
  • Strong interpersonal skills and relationship management
  • A proven track record of making a difference
  • Ability to analyse, interpret and explain employment law;

What's on Offer

£20,000 - £28,000 dependent on experience

Apply for this job

Click the Apply or LinkedIn button below or contact Jade Voss quoting job reference 13727556
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