Role details

Head of Client Accounts

City of London   •   £40,000 - £45,000   •  Permanent

Bullet points

  • FTSE 250 Property Management Company
  • Opportunity to lead one of the strongest performing client accounts teams around

About Our Client

The client is a FTSE 250 property company, based in Canary Wharf. They have over 50,000 employees in over 80 countries, and have a multi billion pound turnover. They are looking to grow their successful client accounts team, and need someone to lead the process from the front.

Job Description

  • To manage the recruitment, training, retention and motivation of employees in order to develop a committed, high performance team
  • Responsibility for the six monthly performance appraisals of the team
  • Work with the management team to facilitate the effective training of client accounts staff within the office
  • To maintain and drive the adherence of the Service Level Agreement and the Authorisation and Listing document between the client and JLL.
  • To be the main point of contact for both the client and their Asset Managers.
  • Manage and take full responsibility for the efficient and effective running of the portfolio, including timely and accurate reporting to the client within the specified client deadlines

The Successful Applicant

  • Recognised accountancy qualification (ACCA, ACA or CIMA) preferable or substantial accounting and/or management operations experience;
  • 2-3 years of strong people management, communication and interpersonal skills to manage large teams
  • Ability to manage and develop strong client relationships and provide excellent client service
  • Must be flexible and able to work under pressure, multi task and effectively prioritise
  • Excellent Excel skills, to pivot table, VLookup level

What's on Offer

  • £40,000 - £45,000 per annum
  • Car Allowance
  • Study Support
  • Pension
  • Private Healthcare

Apply for this job

Click the Apply or LinkedIn button below or contact Jamie Packham quoting job reference 6135385
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