Role details

German & French Speaking Customer Service Executive

Enfield   •   £24,000 - £27,000   •  Permanent

Bullet points

  • I have a briliant opportunity for a trilingual candidate in Enfield
  • This role is at a large FMCG Business whom are a market leader in their field

About Our Client

My client are a large FMCG business. They are market leaders in their field and are in all of the large stores nationwide and across Europe. They have grown very quickly after a group take over 4 years ago and continue to expand in multiple areas. Of course customer service and telesales are a large part of any growing business and that highlights the importance of this German & French Speaking Customer Service Executive role.

Job Description

This German & French Speaking Customer Service Executive position will sit within the Customer Service team and you'll play an integral part in the future development of the business & the retention of custom.

Some of the duties are to:

  • Closely monitor Sales performance using Business Objects as the tool for tracking monthly targets.
  • Enter Customer Orders into the ERP system in a timely and accurate way, to ensure errors are minimised.
  • Ensure that Sage call cycle application is updated consistently with accurate & complete information in accordance with the company data.
  • Ensure all reporting and administrative disciplines are completed on time to a high standard. Occasional data cleaning will be required.
  • Ensure that behaviour and working practices are adhered to at all time in accordance with the company defined Standards & Expectations.
  • Ensure all your outstanding debtor days are within terms.

Work with Customer Service Executive to ensure service is delivered to our customers and support other departments when required

The Successful Applicant

Ideally the successful candidate will have:

  • Qualifications in Business Management or Commercial.
  • Experience in using and Telesales Software/ M.S Applications.
  • Strong data analysis and report writing skills.
  • The ability to Develop sales & maximise prospects and opportunity.
  • Fluency in Benelux languages - fluent French & German and English is preferable
  • The drive to Exceeding pre-agreed sales targets ( volume & revenue).

What's on Offer

ON offer is:

  • The chance to work for a brilliant company
  • Progression prospects within the business
  • A highly competitive salary in the local area
  • A calm friendly and supportive working environment
  • The chance to have a real commercial affect on a business

Apply for this job

Click the Apply or LinkedIn button below or contact Ashley Fongho quoting job reference 13730764
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