Role details

Facilities Helpdesk Coordinator

London   •   £22,000 - £24,000   •  Permanent

Bullet points

  • Experienced facilities helpdesk coordinator needed ASAP
  • Great opportunity for exciting high end retail company

About Our Client

The client provides facilities management for high end retail brands.

Job Description

Duties to include:

Visiting client sites and working closely to ensure client is achieving quality services.

To manage the relationship with contractors in the provision of M&E, plumbing, lifts & escalators .

To negotiate with contractors and suppliers.

Reviewing SLAs and carrying out regular contractor reviews.

Preparing reports for quarterly review meetings.

Problem solving.

Monthly and weekly reporting.

Use of IT software i.e , MS Office. Helpdesk management.

Responsible for maintaining all brands planned maintenance schedule, spreadsheet format.

Candidate must have some knowledge on booking access with the centre management and also access with the stores.

The Successful Applicant

The candidate must have:

Experience of working on a facilities helpdesk

A willingness to provide a fast and quality service to high end clientele

It is preferable but not essential if the candidate has some previous retail experience.

What's on Offer

This is an excellent opportunity for a candidate with the above experience. If this is you, please apply now!

Apply for this job

Click the Apply or LinkedIn button below or contact Samantha Greaves quoting job reference 13455110
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