Role details

European Client Services Analyst - Temp to Perm

City of London   •   £28,000 - £33,000   •  Temporary

Bullet points

  • Exciting opportunity in Financial Services
  • Working knowledge of MS Excel required

About Our Client

My client is a reputable Financial Services firm with head offices located in the City of London.

Job Description

Located in their City of London head offices and reporting directly into the Head of Client Services, the Client Services Analyst will provide first-line support for European and Asian based Brokers and Clients. Responsibilities include:

  • Dealer/Client on-boarding: ensure proper documentation is collected and information is entered into internal databases
  • Proactively respond to dealer/client inquiries and requests on a daily basis: new account setups; reporting (internal and external); trading relationships; various system issues, etc
  • Liaison with Client Sales and Dealer Relationship Managers on all dealer/client issues
  • Produce, maintain and distribute daily reports both internally and externally
  • To provide training and support (Internal and external)
  • Demo/Training: Client and Dealer Administrator Portal; Allocations
  • Manage Dealer-System Administrator relationships
  • To be able to represent the department in internal project meetings from initiation through the Project lifecycle to conclusion
  • To prioritise, review and escalate outstanding problems and log them accordingly in a timely manner
  • To deal with any ad-hoc requests as directed by the team Manager

The Successful Applicant

  • Excellent communication skills - written and verbal
  • Self-starter and tenacious; ability to motivate others
  • Desire to be in a Client-facing / Sales role
  • Ability to multi-task
  • Strong analytical skills and an ability to calmly comprehend and resolve complex problems.
  • Must be proficient in Excel, and preferably PowerPoint
  • Ability to work both independently and as a team member
  • Understanding of the Fixed Income Market

What's on Offer

Once permanent, remuneration will include a basic salary of £28,000 - £33,000 per annum and an excellent additional benefits package.

Apply for this job

Click the Apply or LinkedIn button below or contact Steven Wheller quoting job reference 13710345
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