Role details

Digital Training Specialist

London   •   £25,000 - £30,000   •  Permanent

Bullet points

  • An exciting opportunity to work as a Digital Training Specialist in London
  • This unique role offers a chance to work for a leading IT Software company

About Our Client

My Client is a leading provider of IT Software within the hospitality industry.

Job Description

The successful applicant will be responsible for:

  • Designing on line digital programs for all products incorporating requirements from customers
  • Managing users on digital platform for customers and employees
  • Producing, maintaining and improving digital customer support material, Articles and video content which is accessed via the customer community portal or digital platform
  • Designing and managing document format for customer documentation
  • Assistant Knowledge team lead with any required content ensuring correct and consistent branding
  • Working with community manager to understand digital requirements

The Successful Applicant

The successful candidate will be/have:

  • Excellent communication skill
  • Passion for the customers knowledge
  • Experience in digital learn
  • Experience in video and screen cast creation
  • Experience in Graphic design
  • Fantastic relationship building skills
  • Highly organised and able to work to multiple time lines and prioritise your workload effectively
  • Driven, enthusiastic and have vision with a strong desire to work in a dynamic collaborative environment
  • The ability to translate technical concepts into clear English tailored to different technical and non-technical delegates

What's on Offer

26,000- 30,000

Apply for this job

Click the Apply or LinkedIn button below or contact Kate Cameron quoting job reference 13769151
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