Role details

This position is now filled

Customer Support Associate

Theale   •   £22,000 - £27,000   •  Permanent

Bullet points

  • Must speak fluent Finnish and English
  • Must have a track record in a Customer Service environment

About Our Client

My client specialising in providing innovative technical solutions to their clients. They are now looking to recruit for a Customer Service Associate to work as part of the established Customer Service team based in Theale.

Job Description

Your role as a Customer Service Associate is to:

  • Handle incoming calls and emails.
  • Update the customer records with details of their enquiry and the resolution.
  • Give feedback to your customer about their request.
  • Escalate customer request to relevant departments.
  • Prepare reports.
  • Carry out general administrative tasks.

The Successful Applicant

The successful Customer Service Associate will:

  • Speak fluent Finnish and English.
  • Have a proven track record within a Customer Service environment.
  • Have excellent telephone skills.

What's on Offer

Salary + Benefits