Role details

Customer Service IT Helpdesk

Birmingham   •   £21,000 - £24,000   •  Permanent

Bullet points

  • Customer Service IT Helpdesk
  • IT Service Desk Analyst

About Our Client

Our client is a leading law firm based in Birmingham

Job Description

This is an exciting opportunity to join a fast paced environment. The candidate will work as part of the talented IT Service Desk, who are a professional team and are well respected throughout the firm for their excellent customer service.The team offer expert 1st line remote support to a wide ranging internal customer base via phone email and a customer portal.

The Successful Applicant

The ideal candidate MUST have

  • Excellent customer service skills
  • Excellent analytic and problem solving skills
  • Translate technical information to customers
  • Enthusiastic
  • Good administration skills
  • Working within a IT Service Help desk

What's on Offer

Competitive salary and benefits.

Apply for this job

Click the Apply or LinkedIn button below or contact Manni Gosal quoting job reference 13771618
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