Role details

Credit Controller

Dudley   •   £18,000 - £20,000   •  Permanent

Bullet points

  • Credit Controller
  • Fantastic opportunity due to growth

About Our Client

To maximise the collection of debt and ensure remedial solutions are provided to ensure debtor days are reduced in line with targets. Focus on reducing the 60+ day debt ensuring cash collected targets are also achieved.

Job Description

  • Debt management and collection of customer accounts
  • Responsible for own section of ledger
  • Achievement of agreed collection targets
  • Provide reports on performance of accounts
  • To control and monitor the daily debt
  • Monitor cash allocation and propose corrective action on allocated accounts where needed
  • To ensure correct procedures and processes are in place as per credit policy established to chase payments from customers on a regular basis
  • To escalate serious issues to Team Leader or the Credit Manager
  • To ensure all daily task are achieved i.e. unallocated cash, taking accounts off dispute, chase customers when direct debits have failed
  • Ensure that your customers are your first priority and excellent customer service is delivered at all times
  • Manage a high level workload and pick up any ad hoc projects to support the department
  • Ensure that all Business Operational Manager queries are resolved within agreed timeframes
  • Ensure all Client queries are resolved within agreed timeframes
  • Other general administrative duties associated within the Finance Shared Service Centre
  • To develop effective regular communication links with stakeholders
  • Accountable for delivering against own role description
  • To take ownership of targets and objectives

The Successful Applicant

  • Previous track record working in a collections environment (ideally 2years min)
  • Two years of experience working within this function
  • Passion for initiating and facilitating continuous improvement
  • Deliver to strict guidelines and to tight deadlines
  • Ability to maintain confidentiality concerning financial and employees files
  • Ability to maintain a high level of accuracy whilst meeting deadlines
  • Understanding of audit controls
  • Excellent IT skills including Word/Excel
  • Self-motivated, enthusiastic and flexible
  • Good spoken & written communication skills
  • Good organisational skills
  • Show passion with a 'can do' attitude

What's on Offer

Credit Controller

£18,000 - £20,000

North Birmingham

Free Parking

Apply for this job

Click the Apply or LinkedIn button below or contact Emma Atkins quoting job reference 13714399
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