Role details

Credit Controller

Dudley   •   £20,000 - £23,000   •  Permanent

Bullet points

  • Credit Controller
  • Full Time

About Our Client

Fantastic opportunity to work within an established global blue chip organisation.

Job Description

  • Maintain own set of accounts and ensure collection activity is in line with the current process
  • Use specialist collections knowledge to assist the Credit Control Team Leader
  • Ensure accurate collection activity is maintained at all times
  • Ensuring constant improvement against customer satisfaction measures and internal operational measures with regard to the customer's issues.
  • Proven track record to work without being supervised
  • Manage a high level workload and pick up any ad hoc projects to support the department
  • To manage issues in a timely manner without escalating to team leader
  • Assist to resolve customer related issues and complaints, including all customer communications
  • Assisting to develop and disseminating appropriate debt information, ensuring outstanding customer queries are thoroughly investigated and escalated through the Credit Control function
  • Assisting in the production of month end reports, KPI reports, together with ad hoc reports as required
  • Escalation of non-standard processes

The Successful Applicant

  • Previous exposure working in a finance environment, numerate, with the ability to understand, interpret and communicate complex accounts and financial reports.
  • Previous exposure working within collections
  • Proven track record of achieving 12 months KPI's
  • Deliver to strict guidelines and to tight deadlines
  • Ability to maintain a high level of accuracy whilst meeting deadlines

What's on Offer

Credit Controller


Full Time

£20,000 - £23,000

Competitive Benefits

South Birmingham/Black Country

Apply for this job

Click the Apply or LinkedIn button below or contact Emma Atkins quoting job reference 13694131
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