Role details

Credit Control Supervisor

Manchester   •   £28,000 - £30,000   •  Permanent

Bullet points

  • Credit Control Supervisor
  • Credit

About Our Client

Our client is a national organisation based in the South Manchester area. Going through a fast rate of expansion, they are in the process of re structuring their accounts department.

Job Description

The Credit Control Supervisor will:

  • Managing a team that is responsible for the collection of approximately £600m per annum of debt and approximately 1200 customers across different revenue streams with different payment terms. This incorporates 4 seperate trading companies.
  • To be part of an Order to Cash Team of 11 with 4 direct reports. 3 credit controllers and 1 cash allocator.
  • Management of assigned customers ensuring all invoices are paid in accordance with group payment terms and continually monitor overdue debt with individual debtors to ensure exposure is minimised.
  • Produce accurate and timely reporting in line with month end deadlines
  • To inform the OTC Manager immediately of all important developments / problems and report on status of Customer accounts on a regular basis
  • Organise and attend monthly meetings with relevant departments driving ownership of debtors across the business
  • Ensure all relevant KPIs are maintained and monitored taking the appropriate action as required
  • Complete ledger reviews with OTC Manager and individual credit controllers highlighting problem accounts and escalation of issues
  • Produce and review monthly debt packs highlighting key areas for review, support and escalation ensuring a commercial awareness of debtors for the group
  • Display a confident and assertive manner at all times when dealing with internal and external customers.
  • Promote an efficient and professional image at all times demonstrated by the highest possible standards of accuracy and attention to detail
  • Complete all Performance Reviews for direct reports (annual and half year) as required complying with the company timetable
  • Conduct regular 1-2-1's with direct reports

The Successful Applicant

  • Qualifications:-
  • GCSE Mathematics and English or equivalent
  • Desirable - Qualified or working towards an ICM qualification or similar
  • Management:-
  • Supervisory experience in a similar role
  • Systems:-
      • Experienced in Microsoft Office
  • Desirable - Knowledge of SAP ERP system
  • Experience:-
  • Essential: experience of working in a Credit Control department in a supervisory role
  • Good understanding of credit control and its functions
  • A customer focussed approach, dealing efficiently and effectively with all internal and external contacts
  • Good verbal and written communication skills
  • Ability to organise and plan own workload with minimum supervision

What's on Offer

  • Competitive remuneration
  • Interesting and varied role
  • pension
  • Free parking
  • Excellent working conditions
  • Staff shop

Apply for this job

Click the Apply or LinkedIn button below or contact Anita Bower quoting job reference 13748050
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