Role details

Contact Centre Representative/Call Centre

Slough   •   £19,000   •  Permanent

Bullet points

  • Call Centre Representative
  • Financial Services high street bank in Slough branch

About Our Client

Our client is a Financial Services high street bank and is one of Britain's fastest growing and most successful. They are looking for a Call Centre Representative to join their Call Centre in Slough.

Job Description

Responsibilities of Call Centre Representative:

  • To transform customers into lovers of this bank by offering high end service on the phone
  • Dealing with customer queries and always putting the customer first
  • To deliver an exceptional level of customer service every time a client calls
  • To listen to what the client needs and help them to your best ability
  • To work in this fast paced environment whilst still maintaining a high level of service
  • To build brilliant relationships with clients
  • To be able to deal with a variety of customer related tasks and admin tasks
  • To be lenient with working hours abiding to a shift pattern
  • To be passionate about providing incredible service

The Successful Applicant

To join this bank in their Slough branch the ideal Call Centre Representative must:

  • Be willing to deliver a high level of customer service to every customer that calls
  • Be patient and willing to help
  • Do a variety of customer related and admin tasks always paying attention to detail
  • Be a good listener, communicator and must build relationships with all customers
  • Want to work in a face paced environment
  • Be able to work on a changed shift pattern as they are open 7 days per week
  • Be passionate about what they do

What's on Offer

Call Centre Representative package:

£19k per annum

Discretionary bonus (performance related)


23 days plus BH

Season ticket loan

Health insurance

Life assurance

Apply for this job

Click the Apply or LinkedIn button below or contact Aurelia Brevot quoting job reference 13759129
As you are using an Apple iOS device we are unable to offer you the CV upload function. Please apply with your Linkedin profile below or contact Aurelia Brevot quoting job reference 13759129