Role details


Southampton   •   £18,000 - £21,000   •  Permanent

Bullet points

  • My client is looking for a Collector for their offices in Southampton
  • Working for global giant

About Our Client

My client are one of the largest and most respected businesses in their field.

Job Description

  • To progress the collection of the Firm's debts in accordance with agreed payment terms / Service Level Agreements
  • To assume responsibility for assigned debts by completing diary workflow on a daily basis, ensuring the current status of the collection activity is reflected accurately
  • To chase debtors effectively for payment by letter / email & telephone
  • To accurately record work and evidence at every stage of the process on the collections system to assist with business updates and reporting - in a clear informative manner
  • To utilise and cross reference SAP and other IT applications as necessary
  • To interact with the Business Collections Coordinators on a regular basis to agree consistent and appropriate approach to clients on Queries / Disputes and new debts to progress issues and remove obstacles to payment
  • Prioritising workload to achieve optimum results
  • Negotiating settlements / payment plans in consultation with the Business Collections Team
  • Achieving cash collection target and other KPI's both individually and for the team
  • Making recommendations via regular / client feedback to management on possible improvements to the collections process
  • Referring non recoverable invoices to the business for write off approval
  • Being responsible for passing write off details to Collections write off administrator

The Successful Applicant

The right candidate will have prior exposure to collections or credit control or relevant transferable skills.

What's on Offer

An excellent salary and benefits package is available to the successful candidate.

Apply for this job

Click the Apply or LinkedIn button below or contact James Carman quoting job reference 13761948
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