Role details

Collections Advisor

Chester   •   £18,000 - £19,000   •  Permanent

Bullet points

  • Collections Advisor
  • A Growing retail business

About Our Client

This forward thinking retail business based on the outskirts of Chester are looking for a collections advisor to join the existing accountancy function of 15. They are awarding winning and multi national with their market leading brand.

Job Description

The role of the collections advisor will be:

  • Review accounts that are behind on their payments to determine appropriate action
  • Contact customers to agree satisfactory payment arrangements
  • Answer customer enquiries
  • Discuss options available to customers who are facing pending court action in order to come to mutually acceptable arrangements which prevent further litigation action
  • Adhere to appropriate timescales and regulatory requirements to ensure rehabilitation of customer accounts
  • Achieve monthly standards for quality and productivity

The Successful Applicant

We are looking for a candidate who has 12 months experience in a similar collections role, excellent verbal and written communication skills with the ability to prioritise and work to deadlines and Strong telephony skills.

What's on Offer

  • Flexible working hours
  • Onsite parking
  • Discounts
  • 22 days holiday + bank holidays

Apply for this job

Click the Apply or LinkedIn button below or contact Holly Robinson quoting job reference 13756431
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