Role details

Benefits, Leave and Absence Operations Analyst

Chester   •   £30,000 - £35,000   •  Permanent

Bullet points

  • Global Biopharmaceutical Company
  • Human Resources, Reward & Benefits, Analyst

About Our Client

Our client is a global biopharmaceutical company with offices based in Chester

Job Description

Specific duties include:

Benefits (Risk Programs, Pension Plans, One-Time Payments and Allowances):

  • Coordinates all activities related to benefit plan enrollments, status changes, and terminations.
  • Research and responds to routine benefit issues arising from employees, HR, and third party vendors (includes brokers, insurance providers, regulatory agencies, etc)
  • Performs and manages testing activities for global benefits administration system implementations and ongoing enhancements
  • Reviews and maintains all system generated correspondence and communications
  • Monitors open benefit items/cases to resolution
  • Liaisons with local brokers as needed
  • Assists with compliance and governance of all benefit plans and programs
  • Ability to run, interpret, and reconcile system generated reports
  • Ability to learn, interpret, and effectively communicate benefit plan provisions, policies, programs, and practices,
  • Assists with administration of global recognition program and vendors. Coordinate recognition payments with payroll as needed. Coordinate recognition communication
  • Assists with the administration of wellness programs and vendors. Coordinate wellness communications as needed

Leave of Absence

  • Ability to manage three categories of absence: sick, time off (holidays, vacations, vacation, personal, jury duty, bereavement, and military); leaves of absence with answering questions around the relevant policies and practices associated with them.
  • Guide Managers through initiating a leave and assisting in each step of the leave process.
  • Answers specific/detailed employees' questions about policies, pay and eligibility relating to leaves.
  • Sends communication to employees and reminders to Managers.
  • Coordinates all necessary paperwork and filings with appropriate regulatory agencies as required
  • Monitors assigned cases, reports concerns, and provides information to HR, Employment Law (Legal) and Health Services.
  • Coordinates with STD/LTD Disability Administration vendor (US/PR only).
  • Provides HR with access to periodic leave reports.

The Successful Applicant

The Ideal Candidate will be/have

  • Demonstrated quantitative/analytical, organizational, research and project management skills.
  • IT applications experienced with a working knowledge of Excel, Word, PowerPoint and other advanced desktop and web based systems.
  • Bilingual (Spanish) skills preferred
  • Working knowledge of employee benefits and compliance rules
  • Working knowledge of leave policy and case management
  • Experience working within a shared services delivery model
  • Working knowledge of contact center case management tools
  • Working with multiple vendors outside of BMS
  • Ability to multi-task between employee, Manager, as well as Comp and Payroll Analysts when needed.

Other qualifications:

  • Bachelor degree and/or CIPD qualification
  • Minimum 3 years within a similar role

What's on Offer

This is a permanent role offering a salary of £30-35k

Apply for this job

Click the Apply or LinkedIn button below or contact Kate Jones quoting job reference 13704126
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