Role details

Band 6 Facilities contract officer

London   •   £25,000 - £35,000   •  Permanent

Bullet points

  • Join an award Winning Estates & Facilities Team
  • This is an exciting opportunity for a Band 6 Facilities contracts officer

About Our Client

We are currently recruiting several roles including facilities contracts officer for the NHS within different sectors and areas within London and surrounding areas.

Job Description

  • Responsible for the day to day management and monitoring of the progress of service contracts (PFI and other), to identify assess and adjust plans to ensure that key work objectives can be met, to include the assessment and escalation of risks as appropriate.
  • Responsible for developing, setting up, operating and reviewing contract management and monitoring systems and operational protocols for the PFI and other service contracts for which the Estates & Facilities Department is responsible.
  • Responsible for the administration of contract management and monitoring systems and associated operational protocols.
  • Responsible for producing reports (including but not limited to activity and performance) on the PFI and other service contracts.
  • Responsible for the day to day management, monitoring, forecasting and reporting of

budgets and expenditure for service contracts (PFI and other).

  • Responsible for the day to day management of PFI Variations including but not limited to processes, administration, forecasting, reporting and liaising with the PFI Partners and Trust Finance Department regarding these.
  • Responsible for the production, updating and management of the Estates & Facilities Premises & Services Cost Matrix (that sets out the cost by building and by service) for the purpose of ensuring PFI and other budgets are devolved correctly to the Divisions. To liaise with the Finance Managers regarding these.
  • Responsible for undertaking costing exercises as required of any aspect of Estates & Facilities Services and associated premises. This requires a full understanding of fixed, semi-fixed, semi-variable and variable costs.
  • Responsible for operating complex software programmes for the production of sophisticated reporting of financial, performance and activity data, trends and forecasting.
  • Responsible for undertaking benchmarking of PFI and other contracted services.
  • Responsible for undertaking market testing programmes commensurate with the grade of the post.

  • Clinical
    • Responsible for ensuring the post-holder understands and meets their professional responsibilities when coming into contact with clients, service users and carers.


    • Responsible for ensuring confidentiality is maintained at all times in accordance with the Data Protection Act, Trust Policy and Good Practice.
    • Responsible for conducting oneself in a professional manner towards colleagues and other agencies.
    • Responsible for ensuring high standards of business conduct.
    • Responsible for ensuring impartiality and detachment in all dealings and working relationships with PFI Partners and other service contract providers.
    • Responsible for maintaining positive working relationships and undertaking joint working with PFI Partners and other service contract providers/other agencies.
    • Responsible for being familiar with and complying with the Trust's Policies and Procedures and for ensuring the same familiarisation and compliance by PFI Partners and other service contract providers/other agencies.
    • Responsible for understanding the post-holder's responsibility for respecting and promoting issues of equality, diversity and rights in accordance with legislation and good practice and for ensuring the same by PFI Partners and other service contract providers/other agencies.


    • Responsible for pro-actively identifying one's self development and training needs.

    Additional Requirements

    • The post-holder is required to travel between Trust sites and so is required to own a car and have a current full clean driving licence.

The Successful Applicant

The successful candidate will play a key role in the performance monitoring of the Trust's Contracted Service Providers supplying a range of Hotel Services - to ensure the highest quality services are provided to the Trust.

Appropriate knowledge, experience and qualifications in Hotel Services Management or Hotel Services/Facilities Contract Management are essential for this post as is a high level of drive, agility and energy, self-motivation and positive orientation to change.

Successful candidate must have:

  • Degree in relevant subject i.e. Facilities Management, Business Management, Commercial Management or equivalent.
  • Significant experience of working in a healthcare environment to include substantial experience gained in Estates & Facilities Management.
  • Significant experience in managing and monitoring service contracts.
  • Significant experience in managing budgets.
  • Demonstrable experience in complex report writing for senior management use.
  • Demonstrable experience in effective application and use of complex computerised software packages.
  • Demonstrable track record and ability in effective management of contracts.
  • Demonstrable ability to effectively manage teams of staff and contractors.
  • Excellent verbal and written communication skills for working with Trust colleagues and supply chain tier members.
  • Ability to deliver high service standards through effective performance management of staff and contractors.
  • Demonstrable option appraisal and business planning skills.
  • Able to trouble shoot, problem solve, evaluate, review, assess and propose solutions.
  • Able to work with high level of autonomy.
  • Excellent IT skills and the ability to produce reports, forecasts and commitment accounting records weekly/monthly and as required.
  • Ability to effectively manage budgets.
  • Ability to produce reports to a high standard from complex data.
  • Excellent interpersonal skills
  • Excellent negotiating skills
  • Full UK driving license

The successful candidate will be positively encouraged and supported in their personal and career development.

What's on Offer

Roles we are recruiting for within the NHS within award winning NHS teams. Benefits include, pension, excellent salary packages plus more.

Apply for this job

Click the Apply or LinkedIn button below or contact Mina Dawute quoting job reference 13472492
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